email

Etiquette, Courtesy and Ignorance

Etiquette, Courtesy

Since releasing two ported themes for Drupal last year I have had numerous emails.  Mostly positive, a few asking for additional features and a few bugs.  I have no problem with this, in-fact I encourage it.  Most people are polite and patient.  However, as always there is usually the one or two exceptions.  Impatience is one of the problems where I get an email saying "your theme doesn’t work and I need to work now" or "I need feature xyz for a website that I have promised to be completed today".